The following is a list of the questions we are most frequently asked about Family Weekend, as well as responses to those questions. If you can't find what you're looking for, contact us at 301-405-9471 or firstname.lastname@example.org.
REGISTRATION AND PARKING
Does my student automatically get to attend everything during Family Weekend?
We hope your student will attend all Family Weekend events with you. Your student is included in the Family Weekend Registration Fee; however, payment is required for everyone attending an event for which there is an additional fee (including students). Students need to be included in your Family Weekend registration because Family Weekend is a special event and does not receive any tuition or student fee money. Family Weekend is completely self-supported.
When is the registration deadline?
The registration deadline is Tuesday, October 3, 2017 but it is best to register early since certain events will sell out.
Can I register over the phone?
Unfortunately, we are not able to take registrations over the phone. You may register online using the online registration link located on this Website.
Can you tell me which events are already closed/sold out?
This Website is updated on a regular basis and we will indicate sold-out events as they close. You will also know which events are closed when you complete your online registration form, since events are confirmed immediately.
I just went to the Website to register and the event(s) I wanted are not available. Why are some events already sold out?
Tickets are distributed on a first come, first served basis; this is the most equitable system possible. We regret that certain events sell out. Over 7,000 parents, family members and students attend Family Weekend each year, and some events sell out quickly due to their popularity and limited availability of space on campus.
More than 60 different events and activities are offered during Family Weekend. We are committed to providing a variety of options that appeal to a broad spectrum of family members as well as presenting specific events that can accommodate all Family Weekend participants. Special events included in the Family Weekend Registration Fee (e.g., President's Open House, Terp Family Festival concert, Eppley Recreation Center programs, Ice Cream Social) are open to all participants, as are many other events during the weekend for which there is no extra fee. Additionally, we have an unlimited number of tickets for those who wish to enjoy the barbecue buffet during the Terp Family Festival & Tailgate Party on McKeldin Mall (one of the highlights of the weekend).
Can I get on a waitlist for a sold out event?
We are unable to provide a waitlist for closed events. It is possible that tickets to "sold out" events will become available if current ticket holders make changes to or cancel their Family Weekend registration. When this occurs, their tickets are released and become available online. You are welcome to log on to the Family Weekend registration site (using your Registration Code) to see if any tickets for a particular event become available.
What does the registration fee cover?
The $60.00 Family Weekend registration fee covers the registration of up to four family members plus your UMD student(s). Additional family members may be added at a cost of $10 per person. This fee enables us to provide select events during Family Weekend at no additional cost to participants, including President's Open House & Reception, the Terp Family Festival concert, games in the Terp Zone, the Ice Cream Social, and more. The registration fee also covers the cost of Family Weekend publications (postcards, website, wristbands, maps, schedules, etc.), postage, and online and onsite registration services. In addition, the fee helps to offset our costs for the rental of campus facilities (we must pay for every space we use), facility staff and service fees, parking attendants and many other incidental expenses. Family Weekend is an independent and self-supported event for University of Maryland families and is not financed by the University of Maryland, student fees, or Maryland Parent & Family Association funds.
For what events can I register onsite?
If there is space available, you can register for any events that are still open.
When will I get the confirmation of my registration?
Your Family Weekend confirmation is immediate and sent to you via email following completion of the online registration form. Parking passes and tickets to all events during Family Weekend will be given to you when you check-in at the Family Weekend Welcome Center (located in the Stamp Student Union).
What if I register for something and I want to cancel it later?
You can make adjustments to your registration or cancel your entire registration at any time before 11:59 p.m. (EDT) on Tuesday, October 3, 2017. Changes to your registration should be made by accessing your online registration form using the unique Registration Code listed on your Family Weekend confirmation. To cancel your entire registration, please send an email to email@example.com and include the Registration Code and your name as found on the confirmation letter.
Cancellations received by 11:59 p.m. on Tuesday, Oct. 3 will receive a full refund with the exception of football tickets and any donation made to the University during the Family Weekend registration process. Football ticket purchases and donations are non-refundable. Eligible refunds will be posted to the credit card used for the original payment less a $25 cancellation fee. We are unable to refund payments after October 3, 2017.
Where can I park during Family Weekend?
When you arrive for Family Weekend you should proceed to the Stamp Student Union to receive your Family Weekend materials. Family Weekend registration will be open on Friday, October 13 from 12:30 p.m. until 8:30 p.m. and on Saturday, October 14 from 8:30 a.m. until 2:00 p.m. Short-term parking will be available on Friday only in the Union Lane Garage, and vehicles should be moved from Union Lane Garage immediately after completing the registration process in the Stamp Student Union. You will receive your parking permit (if you purchased a Family Weekend permit) and a detailed campus map highlighting the available parking lots upon check-in at the Welcome Center. Family Weekend participants are able to park in several locations on Friday, October 13 and on Sunday, October 15; however, parking on Saturday, October 14 will be limited to Mowatt Lange Garage and Terrapin Trail Garage. Click here for more information.
HOTELS AND RESTAURANTS
Where can we stay in the area? Which hotels are closest?
A list of area hotels is available on the Conferences & Visitor Services website, and many more can be obtained by doing a simple web search. Hotels fill quickly, so we encourage you to make your reservation as soon as possible.
What if I want to take my student to dinner off campus?
We encourage you to do so (and we're pretty sure you're son or daughter will enjoy the treat). Whether you want to enjoy a nice meal after one of the off-campus excursions or travel on your own to dinner, there are tons of great options. Yelp and/or UrbanSpoon are good mobile apps to use to identify local places to eat. If you do plan to take your student to dinner, we strongly advise you to make a reservation BEFORE you arrive for Family Weekend since restaurants are popular.
EVENTS AND ACTIVITIES
When should we plan to arrive? Do parents stay for the entire weekend?
We have tons of events planned just for you. We encourage you to arrive early on Friday so you can take full advantage of the weekend.
Do I have to stay for the whole weekend? What if I can only come for Saturday?
How long you stay is up to you. Most Family Weekend events are a la carte, so you only pay for those events you wish to attend (along with the registration fee, which everyone pays).
What if my student does not want to attend any of the activities during Family Weekend? Should I still come?
Yes! Family Weekend is an opportunity for families to both enjoy and learn more about the institution—and the more you know about the University, the better you will be able to support your student throughout his or her educational career. If your student does not want to attend, it is probably just a statement of his or her need to assert some independence or autonomy, which is natural. Many families attend Family Weekend and see their student only occasionally. Others have their students with them at everything—it really depends upon the student. If you want to come, please do.
What happens if it rains?
The show must go on! Those events scheduled in outdoor locations have alternate indoor sites in the event of inclement weather. Since we never know what kind of weather a Chesapeake-area autumn will bring, we encourage you to come prepared with a jacket or sweatshirt and an umbrella.
Are events sign interpreted?
If a member of your party is hearing impaired, we can make arrangements to have all activities sign interpreted. Please make reference to this on the registration form in the special accommodations section. Requests for interpreters must be made by September 15.
We have a family member in a wheelchair. Can we get around to all of the events?
All events are held in accessible areas and buildings. Drop off areas are available near most buildings utilized for Family Weekend for those without a disabled license plate or placard. Specific transportation needs may be accommodated by our Paratransit service provided by the Department of Transportation Services. Click here for more information.
Can we have a special parking pass?
We do not provide special parking passes for disabled parking. Parking is available close to all facilities on campus for those vehicles with a disability license plate or parking placard. Drop off areas are available near most buildings utilized for Family Weekend for those without a disabled license plate or placard. Shuttle-UM service is provided free of charge throughout the weekend for various locations around campus. Click here for additional information about disabled parking and guidelines on campus.